Certified Mortgage Planner
C (602) 820-5166
O (480) 398-4890
F (480) 365-0395
Welcome to TheKrestanTeam.com...
We will have an opportunity to get to know each other better during the course of our partnership, but I would like to give you a glimpse of what you can expect from my team. What you see below are the core values that my team and I use in our daily business practices.. Collectively, these principles represent the commitment that we make to you.
Our Core Values
- Ask Questions and Listen to our clients and partners in order to fully understand their needs
- Create Mortgage solutions that compliment our client's overall financial strategy, and allow them to most effectively accomplish their short and long term financial goals
- Be Sensitive to the fears that many home buyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor
- Respect our client's time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness
- Use state-of-the-art Technology to compliment our customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient
- Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty
- Ensure smooth, on time closings with anticipated costs and terms
- Provide our clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review
- Measure our success by our client's willingness to confidently recommend us
- Take Full Responsibility for our actions and be honest at all times
- Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance
- We strive to honor God in all I do!
Our clients say it all...
"We have found that everyone on the Krestan team has been courteous and professional"
- R. L., Client
"Communication is a top priority for me, Sandy and her team always seemed to have the answer before I had the questions."
- M.W., Client
"You just make this way too easy. Here I am all worked up and ready to have a right and proper tantrum over the problems associated with any mortgage transaction and then - nothing to complain about. Thanks again for being there. This has been about as smooth as it gets."
- T.S., Client
"I want to thank you and your team for the superb job you did in facilitating the loan on our home. I was very impressed with how you stayed in touch and followed up so quickly on matters related to our application. In a word, your team's customer service was excellent. Please let your team know how much we appreciate their efforts and that we will continue to recommend you."
- T.L., Client